Terms and Conditions
Clear governance for a professional marketplace.
Welcome to Lanyva. These terms outline the rules and expectations for every professional seller within our ecosystem to ensure a safe and successful business environment.
Accurate Information
Sellers must provide accurate and truthful product descriptions, specifications, and pricing at all times.
Legality & Compliance
Listing counterfeit or prohibited goods under Saudi regulations is strictly forbidden and leads to account termination.
Electronic Invoicing
Sellers are obligated to issue compliant electronic invoices for every transaction as per ZATCA tax laws.
Customer Standard
Provide professional warranties and support in full accordance with Ministry of Commerce regulations.
Fulfillment Quality
Ensure timely shipping and high-quality packaging to maintain platform standards and customer satisfaction.
Account Security
Maintain the confidentiality of your login credentials. You are responsible for all activities occurring under your account.
Payment & Fees
Lanyva processes payments securely. Transaction fees apply as per your specific subscription plan and agreement.
Intellectual Property
You must own or have rights to all brand logos and images uploaded. Respecting others' IP is mandatory.
Returns & Refunds
Accept and process returns according to the platform's unified returns policy and local consumer laws.
Termination Rights
Lanyva reserves the right to suspend or terminate accounts that violate our community standards or laws.